![]() ![]() (fairly common with new units) - New firmware released TODAY should fix. No configs were changed, just overnight suprise you have a problem with your new shiny SAN.Īny help would be greatly appreciated, would like to avoid sending it back to Dell as we need the storage in a desperate way.ĮDIT: From Dell "This is a known issues with PS4100 Arrays running firmware prior to 6.0.5, no actual hardware damage exists, the firmware just reports it as such. All of my controllers went in battery failure mode when the goo reached the transistors on the board and shorted them out. The reason I included the temp difference is it was the only ambient variable that changed. knows that these battery (really a bunch of caps) devices fail. I have done my googling but only found an article that says that the controller board may be bad and that is not a Field Replacement Unit - so it needs to be sent back to Dell. Module Controller Battery Replacement for Dell EqualLogic KYCCH N7J1M C2F PS4100. Now we have the warning light flashing and a nice error message that reads : Use the form below to send us all information pertinent to your shipment. Last night the AC unit went out where we had the SAN and the ambient temperature got up to about 85F (~30C). ![]() We just received a new SAN from Dell, and have had it in a sandbox environment that we have been testing it in.
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